Hotel Garden

Tel: +39.0882.453231  -  e-mail: info@hotel-garden.eu

Privacy policy

WHY THIS INFORMATION
Pursuant to Legislative Decree 196/2003 and Regulation (EU) 2016/679 (hereinafter the “Regulation”), this page describes the methods for processing the personal data of users who consult Matteo Quitadamo ‘s Hotel Garden website accessible by computer at the following address: www.hotel-garden.eu. We inform the user that following consultation of this site, data relating to identified or identifiable persons may be processed.

This information does not concern other sites, pages or online services that can be reached through hypertext links published on the site.

Identity of the Holder
The data controller is Matteo Quitadamo’s Hotel Garden, with registered office in San Giovanni Rotondo (FG), Via Foggia, Km 3 , (Email: info@hotel-garden.eu , Tel .: +39 0882.453231 ).

Data source and type of data collected:

1) Data communicated by the user
Matteo Garden Hotel Quitadamo, collects personal data voluntarily provided by users at the moment:

a) sending a message using the form provided or the contact addresses on the website www.hotel-garden.eu.

The optional and voluntary sending of messages to the contact addresses as well as the filling in and forwarding of the forms present on the site, entails the acquisition of the contact details of the sender, necessary to provide feedback, as well as all the personal data included in the communications .

The data provided will be used with IT and telematic tools for the sole purpose of providing the requested service and for this reason, they will be kept exclusively for the period in which it is active.

2) Navigation data
Matteo Garden Hotel Quitadamo , also collects data relating to the use of the website by the user, this information is acquired by the computer systems and software procedures used to operate the online portal, during their normal operation, moreover, the transmission of the same is connected and inherent to the use of Internet communication protocols.

This category of data includes IP addresses or domain names of computers and terminals used by users, the URI / URL (Uniform Resource Identifier / Locator) addresses of the requested resources, the time of the request, the method used in the submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server and other parameters relating to the operating system and the user’s IT environment.

These data, necessary for the use of web services, are also processed for the purpose of:

  • obtain statistical information on the use of services (most visited pages, number of visitors by time or day, geographical areas of origin, etc.);
  • check the correct functioning of the services offered.

The navigation data do not persist for more than seven days and are canceled immediately after their aggregation (except for any need for the investigation of crimes by the Judicial Authority).

3) Cookies and other tracking systems
In order to make its services as efficient and simple to use as possible, this site uses cookies. Therefore, when you visit the Site, a minimum amount of information is entered into the User’s device, such as small text files called “cookies”, which are saved in the User’s web browser directory. There are different types of cookies, but basically the main purpose of a cookie is to make the Site work more effectively and to enable certain features.

Cookies are used to improve the user’s overall navigation.

For more information on the cookies used by this website, you can view the cookie policy at the following link.

Purpose of the processing
Depending on the type of processing to be carried out, the personal data of the interested party may be processed:

1) to provide feedback to any communications, requests for information and / or services provided by users using the specific form or using the address (es) in the contact section;

2) Finally, the data will be used to manage and control risks, prevent possible fraud, prevent and manage possible disputes, and take legal action in case of need.

Legal basis of the processing
With reference to the purposes indicated in the previous paragraph, the legal basis of the same is, relative to the point:

1) execution of a contract of which the interested party is a party or execution of pre-contractual measures adopted at the request of the same;

2) the need to pursue the legitimate interest of the data controller (in particular with regard to fraud prevention).

Data recipients
The personal data processed by the Data Controller are not disseminated, or are not disclosed to undetermined subjects, in any possible form, including that of making them available or simple consultation.

Instead, they can be communicated to workers who are employed by the Data Controller, or to subjects authorized to process data as they operate under the authority of the Data Controller. The treatment by these subjects will take into consideration the roles and work tasks performed, taking into account their respective competences and in accordance with the instructions given to them by the Owner.

In this regard, Matteo Garden Hotel Quitadamo , has appointed third party service providers in relation to the operation of the website, such as hosting service providers, service providers related to websites, IT maintenance service providers, as well as suppliers of services that allow the integration on the website of other functions that the user can use at his discretion.

To these service providers, designated as external Data Processors, only the personal data necessary to provide the corresponding services are provided and they are not allowed to use or disclose the personal data of the interested parties for other purposes, without prior authorization of the interested.

The data may also be communicated, insofar as strictly necessary, to subjects who collaborate with the Data Controller to provide feedback to any questions and / or requests from customers (even potential ones) or to provide services related to them.

Finally, the data can be communicated to the subjects entitled to access it under the provisions of the law, regulations, Community legislation.

Data transfer
In no case will the Data Controller transfer personal data to third countries or international organizations.

However, it reserves the right to use cloud services; in which case, the service providers will be selected from those who provide adequate guarantees, as required by art. 46 GDPR 679/16.

Data retention
The Data Controller maintains and processes personal data for the time necessary to fulfill the indicated purposes. Subsequently, the personal data will be stored and not further processed, for the time established by the current legal provisions.

It should also be added that, in the event that a user provides the Owner with unsolicited or unnecessary personal data for the purpose of carrying out the requested service or for the provision of a service closely connected to it, Matteo Garden Hotel Quitadamo , will not be considered the holder of this data and will cancel them as soon as possible.

Rights of the interested party
In relation to the data subject to the processing referred to in this information notice to the interested party, the right to:

  • ask the Data Controller to access your personal data and information concerning them (art. 15 of the GDPR); the rectification of inaccurate data or the integration of incomplete ones (art. 16 of the GDPR); the deletion of your personal data (if one of the conditions indicated in article 17, paragraph 1 of the GDPR occurs and in compliance with the exceptions provided in paragraph 3 of the same article); the limitation of the processing of your personal data (in the event of one of the hypotheses indicated in article 18, paragraph 1 of the GDPR);
  • request and obtain from the Data Controller – in cases where the legal basis of the processing is the contract or consent, and the same is carried out by automated means – your personal data in a structured and machine-readable format, also for the purpose of communicating such data to another data controller (so-called right to the portability of personal data – art. 20 of the GDPR);
  • oppose the processing of your personal data at any time in the event of particular situations affecting you (art. 21 of the GDPR);

The specific application is presented by contacting the Data Controller via PEC at the address hotelgarden@pcert.it , by e-mail at info@hotel-garden.eu or by registered letter with return receipt to the address: Via Foggia, Km 3, 71013 San Giovanni Rotondo (FG). If the interested party considers that the processing of your data is in violation of the provisions of the Regulation, he may lodge a complaint with a supervisory authority (Authority for the protection of personal data – www.garanteprivacy.it), as provided by the ‘art. 77 of the GDPR, or take the appropriate judicial seats (art. 79 of the GDPR).

Refusal to provide data
Additional data that are not mandatory for sending a message through the specific form are provided on a voluntary basis; however, if the interested party decides not to provide the requested data, Hotel Garden di Matteo Quitadamo , may not be able to provide certain services.

Automated decision making processes
The Data Controller does not carry out processing consisting of automated decision-making processes on the data of individuals.